Shipping policy

At TLC AMZN, we believe your favorite coffee, tea, and beverage essentials should reach you fresh, quickly, and with care. Below is our shipping policy to help you understand how we deliver comfort straight to your door.

Processing Time

  • All orders are processed within 1–2 business days (excluding weekends and holidays).

  • You will receive a confirmation email once your order has shipped, including tracking information.

Shipping Options & Delivery Times

We partner with Amazon’s reliable logistics network to ensure fast and safe delivery.

  • Standard Shipping (3–5 business days): Available on most orders.

  • Expedited Shipping (2 business days): For faster delivery when you need your essentials quickly.

  • Priority/Next-Day Shipping: Available in select regions.

Delivery times may vary depending on your location, weather conditions, or carrier delays.

Shipping Rates

  • Shipping fees are calculated at checkout and depend on the delivery speed you select.

  • Amazon Prime Members enjoy free two-day shipping on eligible items.

Packaging & Freshness

  • All items are carefully packed to maintain freshness and avoid damage in transit.

  • Perishable or temperature-sensitive items (such as cream cheese products) may be shipped with extra protective packaging.

Shipping Restrictions

  • At this time, we only ship within the United States (international shipping is not yet available).

  • We do not ship to P.O. Boxes, APO/FPO addresses, or U.S. Territories.

Order Tracking

  • Once shipped, you will receive an email with your tracking number.

  • You can also track your order directly through your Amazon account.

Questions

If you have any questions about your shipment, please reach out to us through Amazon’s customer service portal, and our team will be happy to assist you.

TLC AMZN — Warmth and care in every sip, delivered with love.